Child refers to guests whose height is between 80 – 120 cm. with age must not exceed 12 years old.
Child under 80 cm. shall refer to ‘infant’, is free of charge under adult’s supervision with no seats provided.
Swimming with a dolphin is for adults or children from 6 years old.
Children from 5-6 years old are allowed to swim and must be accompanied by a parent with extra charge. Under 5 years old is not allowed.
Swimmer’s weight must not exceed 100 kilograms. For swimmers weight 100 kilograms up, the program will be provided with exception of some parts of the activity.
Do not wear any type of jewelry such as rings, watches, earrings, necklaces, beads, false eyelashes, a nylon rope, or a bead with a bead. Prohibited for a shower cap, swimming cap, swimming goggles, eyeglasses, and sunglasses.
Only Swimming wear. No metal components or materials that are harmful to dolphins allowed.
Do not apply sunscreen or body lotion before getting into the water. Fingernails and toenails must be cut short. No acrylic nails or any decorative object on the nail allowed. Otherwise, be cut to a shorter nail and nail file to remove sharpness Take a shower and wearing a life jacket before getting into the water.
A prohibited person who is contagious, and diseases such as asthma, tuberculosis, leprosy, conjunctivitis, colds, epilepsy, heart disease, AIDS, and other communicable diseases.
Prohibited those who are physically weak or incomplete, who is pregnant, and who had a wound, woman who is on her period, disabilities, and mental disabilities, including those that are nervous slow.
Do not clutter and do not harm dolphins. Do not jump into the water, Do not dive. Do not touch the head of dolphins from the mouth to the throat and the blow-hole of dolphins.
In any case, if your booking isn’t matched with reality when you show upfront (such as child’s age, child’s height, the number of people and etc), you are responsible to pay the additional charge upfront for the tour.
On the rare occasion that we should be required to cancel the tour. We will inform you in advance and offer a different tour date, an alternative tour or provide a full refund.