Operation &Reservation Specialist

Responsibilities

• Manage on-ground operation and provide service
• Contact and follow up with agencies, suppliers and guests
• Monitor and manage calls and emails or any received contact
• Ensuring workflow and tasks assign
• Process and coordinate post travel, refunds and requests
• Coordinate with tour operators in Thailand for booking via Line, WhatsApp or email

Qualifications

• Bachelor degree in any related field
• Good command of spoken and written English
• Good Microsoft Office skill, Proficiency in MS Word and Excel
• Able to handle multiple tasks
• Responsible and positive attitude with good interpersonal skill
• Work independent and with team
• Work in a fast-pace and under pressure
• Experienced with travel agency or hotel will be advantage
• Fresh graduate will be considered
• Immediately available is preferred

Expectations

Work with leading online travel agency of Thailand.
Bring your own ideas to the team and well responsible.