Individuals under the age of 18 are required to be accompanied by a parent or legal guardian
Participation is not advised for individuals with pre-existing serious medical conditions, including but not limited to severe cardiovascular issues or back ailments
Participation is not recommended for pregnant individuals
Should a participant be deemed unwell or unfit by our instructors, we reserve the right to exclude them from the activity without liability, and fees will not be refunded.
Any participant believed to be under the influence of alcohol or illicit substances prior to or during the activity will be prohibited from participation, without eligibility for a refund
A maximum weight limit for participants, typically 130 kilograms, is enforced per SUP board
All participants are mandated to complete an “Acceptance of Risk” form prior to commencing the activity, which includes acknowledging inherent risks and disclosing relevant medical information. For minors, this form must be executed by a parent or legal guardian, agreeing to instructors acting in loco parentis
While storage facilities for personal belongings may be provided during sessions, items are left at your own risk.
Any items taken onto the water remain the sole responsibility of the participant. We accept no responsibility for their loss or damage.
Should reasonable instructions be disregarded, instructors reserve the right to remove participants from all or part of the session. The company accepts no responsibility for any losses or damages incurred as a result of such removal.
Participants are kindly requested to utilize toilet facilities and change into appropriate attire prior to their arrival, as facilities on-site are very limited.
All sales are non-refundable, but rescheduling is allowed with at least 7 days’ notice
In instances of severe weather conditions (e.g., torrential rain, extreme wind, lightning) necessitating cancellation or delay for safety reasons, options such as rescheduling, issuance of credit notes, or full refunds are generally provided