This tour is not advisable for those with pre-existing conditions like hypertension, cardiac issues, or skeletal disorders.
Pregnant guests are not permitted to join the tour, and no refunds will be provided under any circumstances.
All participants under 18 must be joined by a responsible adult throughout the tour.
Age suitability may vary depending on the experience please contact us to confirm.
Riders must be at least 150 cm in height to join the tour safely.
All participants must follow all instructions given by their assigned tour guide throughout the activity.
A safety briefing will be provided at the start of the tour, including local traffic laws and safety regulations, which must be strictly followed.
Alcohol and drugs are strictly prohibited during any tour.
If a participant arrives under the influence of alcohol or drugs, we reserve the right to refuse participation.
This will be treated as a late cancellation with no refund.
The company, including all guides and support staff, is not liable for any loss, injury, illness, damage, accident, or fatality during the tour.
E-bike equipment rental is included in the tour cost.
Participants are fully responsible for the equipment allocated to them during the tour.
In cases of damage or loss due to negligence or failure to follow instructions, the company reserves the right to charge the participant for repairs or replacement.
The tour requires a minimum of 2 participants to operate per group to ensure a personalized experience.
In the unlikely event of a tour cancellation, you will be notified in advance, and we will offer the choice of an alternative date, a different tour, or a full reimbursement.