All spa treatments require prior reservation. We recommend booking well in advance to secure your preferred date and time
Please arrive at DIORA Langsuan at least 15 minutes before your scheduled appointment to allow time for check-in, consultation, and preparation; if you arrive more than 15 minutes late without prior notice, your booking will be considered a no-show, the service will be forfeited, and no refund will be issued.
All bookings are final and non-refundable. However, should you need to reschedule your appointment, please inform us at least 12 hours in advance. Failure to provide adequate notice will result in the forfeiture of your booking.
For your safety and comfort, it’s essential to inform us at the time of booking or arrival if you have any of the following conditions, as they may prevent certain massage treatments: diabetes, heart disease, high or low blood pressure, asthma, epilepsy, infectious diseases, active colds/fevers, bone diseases, or pregnancy.
If you have any health concerns, we advise consulting your physician prior to booking a spa treatment.
DIORA Langsuan reserves the right to refuse or modify services for guests with conditions that may pose a risk to their health or the health of our staff.
We recommend leaving valuable items at home. Lockers are provided for your convenience, but DIORA Langsuan cannot be held responsible for lost or damaged personal belongings.
To maintain a serene atmosphere for all guests, we request that mobile phones be switched to silent mode or turned off. Please keep conversations at a low volume within the spa premises.
For the comfort and well-being of all our guests, smoking is strictly prohibited within all areas of the spa premises.
In the unlikely event of a program cancellation, you will be notified in advance, and we will offer the choice of an alternative date, a different program, or a full reimbursement.